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Alexandra Boustridge is a Partner at CR Law specialising in employment law, commercial matters, and dispute resolution in Palmerston North. A Partner co-leading CR Law’s Commercial and Property team, Alex is passionate about advising our clients on their commercial objectives. Alex is an expert in company formation, complex property transactions, mergers and acquisitions, commercial leasing, share transfers and regulatory compliance. Alex also leads our Employment Law team, and advises on all aspects of employment law including restructuring, personal grievances, employment agreements and legislative compliance. Alex is approachable and personable. She is well known and connected in the community, and sits on the Board of the Manawatu Business Chamber. Relevant Experience & Recent Major Projects Mergers and Acquisitions – Has acted on a number of mergers and acquisitions throughout New Zealand, across a range of industries. Tertiary/Education - A key legal advisor to one of New Zealand's largest tertiary institutes, including negotiating and completing high profile lease and services arrangements under urgency. Corporate Advice and Administration - Provides legal advice and company administration services to a number of entities, including the New Zealand subsidiary of a multinational company based in 14 countries. Employment Advisory - Provides expert practical employment advice to a range of commercial and public clients, some with more than 1000 Employees nationwide, including successfully managing large scale restructures. Strategic Advice - has worked with a number of start-ups, joint business ventures, and other entities to advise on commercial structures and prepare all required documentation including shareholder agreements, lease documentation, HR/employment documents, and more. Alexandra Boustridge Partner DDI M E L 06 280 2940 027 406 5071 aboustridge@crlaw.co.nz Manawatū Experience 10+ years Qualifications LLB / BA Admitted to the bar: Palmerston North 2015 Expertise Commercial Commercial Property Education Employment Franchising Governance Health & Safety Mergers & Acquisitions Restructuring & Insolvency Legal Secretaries Rachel Coughey Secretary E rcoughey@crlaw.co.nz Expertise Commercial Commercial Property Education Employment Franchising Governance Health & Safety Mergers & Acquisitions Restructuring & Insolvency Legal Secretaries Rachel Coughey Secretary E rcoughey@crlaw.co.nz - Interested In Joining Our Team? We are always looking for the best and brightest minds to expand our team. If that sounds like you, let’s talk. Contact Now > Our People > Alexandra Boustridge Home Menu Close Agribusiness & Rural Add Employment Add Natural & Built Environment Add Health & Safety Add About CR Law Our People Services Agribusiness & Rural Commercial Disputes & Litigation Local Government & Environment Personal & Property - Agribusiness & Rural - Commercial - Disputes & Litigation - Local Government & Environment - Personal & Property Agribusiness & Rural Agribusiness & Rural Add Employment Add Natural & Built Environment Add Health & Safety Add Commercial Commercial Add Mergers & Acquisitions Add Agribusiness & Rural Add Health & Safety Add Franchising Add Governance Add Commercial Property Add Restructuring & Insolvency Add Employment Add Immigration Add Overseas Investment Add Commercial Dispute Resolution Add Disputes & Litigation General Litigation Add Regulatory Add Employment Add Relationship Property Add Local Government & Environment Natural & Built Environment Add Litigation Add Regulatory Add Local Government Add Employment Add Health & Safety Add Personal & Property Estate Planning & Administration Add Residential Property Add Relationship Property Add Immigration Add Personal Affairs Add Trusts Add Subdivision Add Notary Public Add law@crlaw.co.nz 0800 1 CR LAW (0800 127 529) Let's Talk Let's Talk

Alexander Sinclair is a lawyer at CR Law providing quality legal services to clients in Palmerston North and the wider Manawatū region. Alexander is a senior solicitor in the firm's litigation team. Alex has wide legal interests, spanning local government, resource management, private client, and commercial issues. Born in Manawatū-Whanganui and raised in Palmerston North, Alexander appreciates working in, and for, his home community. Relevant Experience & Recent Major Projects Junior counsel for the Manawatū-Whanganui Regional Council on an appeal against consent decisions regarding a proposed golf course in an area which was both in the coastal environment and an area of interest to local iwi ([2024] NZEnvC 183). Junior counsel for the Rangitīkei District Council on the appeal against its Marton Rail Hub plan change ([2023] NZEnvC 71). Junior counsel for the defendant in an application under the Property Law Act 2007 to discharge land covenants ([2022] NZHC 1751, [2023] NZCA 173). Junior counsel for Manawatū-Whanganui Regional Council (as intervenor) on judicial review proceedings ([2022] NZHC 883, [2023] NZCA 641). Assisting Palmerston North City Council on a major infrastructure Notice of Requirement (KiwiRail Regional Freight Hub). Assisting with the legal aspects of territorial authority and regional council Schedule 1 plan changes, and plan amendments. Advising and acting for clients on a variety of issues at the High Court, District Court, and Environment Court level. Alexander Sinclair Senior Solicitor DDI M E L 06 241 8404 asinclair@crlaw.co.nz Manawatū Experience years Qualifications BA / LLB - Victoria University Admitted to the bar: Wellington 2020 Expertise Legal Secretaries Expertise Legal Secretaries - Interested In Joining Our Team? We are always looking for the best and brightest minds to expand our team. If that sounds like you, let’s talk. Contact Now > Our People > Alexander Sinclair Home Menu Close Agribusiness & Rural Add Employment Add Natural & Built Environment Add Health & Safety Add About CR Law Our People Services Agribusiness & Rural Commercial Disputes & Litigation Local Government & Environment Personal & Property - Agribusiness & Rural - Commercial - Disputes & Litigation - Local Government & Environment - Personal & Property Agribusiness & Rural Agribusiness & Rural Add Employment Add Natural & Built Environment Add Health & Safety Add Commercial Commercial Add Mergers & Acquisitions Add Agribusiness & Rural Add Health & Safety Add Franchising Add Governance Add Commercial Property Add Restructuring & Insolvency Add Employment Add Immigration Add Overseas Investment Add Commercial Dispute Resolution Add Disputes & Litigation General Litigation Add Regulatory Add Employment Add Relationship Property Add Local Government & Environment Natural & Built Environment Add Litigation Add Regulatory Add Local Government Add Employment Add Health & Safety Add Personal & Property Estate Planning & Administration Add Residential Property Add Relationship Property Add Immigration Add Personal Affairs Add Trusts Add Subdivision Add Notary Public Add law@crlaw.co.nz 0800 1 CR LAW (0800 127 529) Let's Talk Let's Talk

Roger Kennedy is an experienced lawyer at CR Law providing legal expertise and advice to clients in Palmerston North and the Manawatū. Relevant Experience & Recent Major Projects Roger Kennedy Consultant DDI M E L 06 350 3761 027 444 3270 rkennedy@crlaw.co.nz Experience Expertise Legal Secretaries Expertise Legal Secretaries - Interested In Joining Our Team? We are always looking for the best and brightest minds to expand our team. If that sounds like you, let’s talk. Contact Now > Our People > Roger Kennedy Home Menu Close Agribusiness & Rural Add Employment Add Natural & Built Environment Add Health & Safety Add About CR Law Our People Services Agribusiness & Rural Commercial Disputes & Litigation Local Government & Environment Personal & Property - Agribusiness & Rural - Commercial - Disputes & Litigation - Local Government & Environment - Personal & Property Agribusiness & Rural Agribusiness & Rural Add Employment Add Natural & Built Environment Add Health & Safety Add Commercial Commercial Add Mergers & Acquisitions Add Agribusiness & Rural Add Health & Safety Add Franchising Add Governance Add Commercial Property Add Restructuring & Insolvency Add Employment Add Immigration Add Overseas Investment Add Commercial Dispute Resolution Add Disputes & Litigation General Litigation Add Regulatory Add Employment Add Relationship Property Add Local Government & Environment Natural & Built Environment Add Litigation Add Regulatory Add Local Government Add Employment Add Health & Safety Add Personal & Property Estate Planning & Administration Add Residential Property Add Relationship Property Add Immigration Add Personal Affairs Add Trusts Add Subdivision Add Notary Public Add law@crlaw.co.nz 0800 1 CR LAW (0800 127 529) Let's Talk Let's Talk

Olivia Sinnema is a lawyer at CR Law dedicated to providing quality legal advice to clients in Palmerston North and the Manawatū. Olivia is a senior solicitor in the firm’s litigation team. Olivia assists with advising on a wide range of legal issues and projects, and has a particular interest in the resource management, and local government space. Relevant Experience & Recent Major Projects Junior counsel for regional and territorial consent authorities assisting with direct referral of resource consents for the Mt Munro Wind Farm Project. Assisting with territorial authority plan changes under the Resource Management Act 1991. Assisting with various proceedings for the Palmerston North City Council at the Environment and High Court. Assisting with providing advice for local authority clients (regional and territorial) on legal issues under the Resource Management Act 1991 and Local Government Act 2002, and related legislation. Olivia Sinnema Senior Solicitor DDI M E L 06 280 4838 osinnema@crlaw.co.nz Manawatū Experience 3+ years Qualifications LLB BA in Psychology Admitted to the bar: Wellington 2022 Expertise Legal Secretaries Expertise Legal Secretaries - Interested In Joining Our Team? We are always looking for the best and brightest minds to expand our team. If that sounds like you, let’s talk. Contact Now > Our People > Olivia Sinnema Home Menu Close Agribusiness & Rural Add Employment Add Natural & Built Environment Add Health & Safety Add About CR Law Our People Services Agribusiness & Rural Commercial Disputes & Litigation Local Government & Environment Personal & Property - Agribusiness & Rural - Commercial - Disputes & Litigation - Local Government & Environment - Personal & Property Agribusiness & Rural Agribusiness & Rural Add Employment Add Natural & Built Environment Add Health & Safety Add Commercial Commercial Add Mergers & Acquisitions Add Agribusiness & Rural Add Health & Safety Add Franchising Add Governance Add Commercial Property Add Restructuring & Insolvency Add Employment Add Immigration Add Overseas Investment Add Commercial Dispute Resolution Add Disputes & Litigation General Litigation Add Regulatory Add Employment Add Relationship Property Add Local Government & Environment Natural & Built Environment Add Litigation Add Regulatory Add Local Government Add Employment Add Health & Safety Add Personal & Property Estate Planning & Administration Add Residential Property Add Relationship Property Add Immigration Add Personal Affairs Add Trusts Add Subdivision Add Notary Public Add law@crlaw.co.nz 0800 1 CR LAW (0800 127 529) Let's Talk Let's Talk

Rhea Hammond is a legal professional at CR Law supporting clients with quality legal services in Palmerston North and Manawatū. Relevant Experience & Recent Major Projects Rhea Hammond Registered Legal Executive DDI M E L 06 241 8178 rhammond@crlaw.co.nz Experience Expertise Estate Planning & Administration Personal Affairs Legal Secretaries Expertise Estate Planning & Administration Personal Affairs Legal Secretaries - Interested In Joining Our Team? We are always looking for the best and brightest minds to expand our team. If that sounds like you, let’s talk. Contact Now > Our People > Rhea Hammond Home Menu Close Agribusiness & Rural Add Employment Add Natural & Built Environment Add Health & Safety Add About CR Law Our People Services Agribusiness & Rural Commercial Disputes & Litigation Local Government & Environment Personal & Property - Agribusiness & Rural - Commercial - Disputes & Litigation - Local Government & Environment - Personal & Property Agribusiness & Rural Agribusiness & Rural Add Employment Add Natural & Built Environment Add Health & Safety Add Commercial Commercial Add Mergers & Acquisitions Add Agribusiness & Rural Add Health & Safety Add Franchising Add Governance Add Commercial Property Add Restructuring & Insolvency Add Employment Add Immigration Add Overseas Investment Add Commercial Dispute Resolution Add Disputes & Litigation General Litigation Add Regulatory Add Employment Add Relationship Property Add Local Government & Environment Natural & Built Environment Add Litigation Add Regulatory Add Local Government Add Employment Add Health & Safety Add Personal & Property Estate Planning & Administration Add Residential Property Add Relationship Property Add Immigration Add Personal Affairs Add Trusts Add Subdivision Add Notary Public Add law@crlaw.co.nz 0800 1 CR LAW (0800 127 529) Let's Talk Let's Talk

Lester Houghton is a Partner and Notary Public at CR Law specialising in commercial law, trusts, and business transactions in Palmerston North. Lester is a partner in the firm’s commercial team and provides advice on a wide range of commercial and property related matters, including farm acquisitions and disposals, succession and diversification, commercial property, business law and asset planning. Having been raised on a local dairy farm, Lester has considerable knowledge of rural and agricultural legal matters, and serves a significant number of farming clients across the Lower North Island. Lester is a Notary Public and uses his considerable local network to assist clients. He assists a range of charities and enjoys his leadership role in a Palmerston North Church. Relevant Experience & Recent Major Projects Farming acquisitions, disposals and succession planning. Significant farm restructures. Contractual negotiations for one of New Zealand’s major Manuka Honey producers. Significant local subdivisions. Major refinancing involving pre-sale of carbon credits to overseas entity. Windfarm and solar farm agreement negotiation. Property and commercial advice to Local Authorities and local airport. Lester Houghton Partner & Notary Public DDI M E L 06 350 3765 027 246 2293 lhoughton@crlaw.co.nz Manawatū Experience 30+ years Qualifications LLB - Victoria University Admitted to the bar: Palmerston North 1991, Notary Public Expertise Agribusiness & Rural Commercial Commercial Property Franchising Governance Notary Public Personal Affairs Subdivision Trusts Legal Secretaries Gina Tamatea Personal Assistant E gtamatea@crlaw.co.nz Morven Walker Legal Secretary E mwalker@crlaw.co.nz Expertise Agribusiness & Rural Commercial Commercial Property Franchising Governance Notary Public Personal Affairs Subdivision Trusts Legal Secretaries Gina Tamatea Personal Assistant E gtamatea@crlaw.co.nz Morven Walker Legal Secretary E mwalker@crlaw.co.nz - Interested In Joining Our Team? We are always looking for the best and brightest minds to expand our team. If that sounds like you, let’s talk. Contact Now > Our People > Lester Houghton Home Menu Close Agribusiness & Rural Add Employment Add Natural & Built Environment Add Health & Safety Add About CR Law Our People Services Agribusiness & Rural Commercial Disputes & Litigation Local Government & Environment Personal & Property - Agribusiness & Rural - Commercial - Disputes & Litigation - Local Government & Environment - Personal & Property Agribusiness & Rural Agribusiness & Rural Add Employment Add Natural & Built Environment Add Health & Safety Add Commercial Commercial Add Mergers & Acquisitions Add Agribusiness & Rural Add Health & Safety Add Franchising Add Governance Add Commercial Property Add Restructuring & Insolvency Add Employment Add Immigration Add Overseas Investment Add Commercial Dispute Resolution Add Disputes & Litigation General Litigation Add Regulatory Add Employment Add Relationship Property Add Local Government & Environment Natural & Built Environment Add Litigation Add Regulatory Add Local Government Add Employment Add Health & Safety Add Personal & Property Estate Planning & Administration Add Residential Property Add Relationship Property Add Immigration Add Personal Affairs Add Trusts Add Subdivision Add Notary Public Add law@crlaw.co.nz 0800 1 CR LAW (0800 127 529) Let's Talk Let's Talk

Sarah Sheppard is a Partner at CR Law specialising in trusts, estate planning, and family law matters in Palmerston North. Sarah is a partner in the firm’s private client, trusts and estates team. Sarah has a broad range of property and trust experience acting for families, individuals, and business owners. A specialist in trust law, Sarah regularly reviews and provides advice on personal asset management plans. She is skilled at complex restructuring, including variation and resettlement of existing trust structures to ensure they are workable over the longer term. A trusted advisor to her clients, Sarah helps generations with their succession planning. This involves regularly advising clients on other parts of personal estate planning, including preparing wills and enduring powers of attorney, estate administration, and elder law and retirement village contracts. Relevant Experience & Recent Major Projects Trust Creation, Structuring and Governance. Estate, Succession and Wealth Planning. Testamentary Trusts created by Will. Asset Restructuring. Estate Administration including high value Estates. Retirement Village Transactions. Residential Care. Sarah Sheppard Partner DDI M E L 06 280 4826 021 207 9630 ssheppard@crlaw.co.nz Manawatū Experience 20+ years Qualifications BA/LLB (Hons) - Victoria University Admitted to the bar: 2004 Expertise Estate Planning & Administration Personal Affairs Trusts Legal Secretaries Frances Baxter Secretary E fbaxter@crlaw.co.nz Expertise Estate Planning & Administration Personal Affairs Trusts Legal Secretaries Frances Baxter Secretary E fbaxter@crlaw.co.nz - Interested In Joining Our Team? We are always looking for the best and brightest minds to expand our team. If that sounds like you, let’s talk. Contact Now > Our People > Sarah Sheppard Home Menu Close Agribusiness & Rural Add Employment Add Natural & Built Environment Add Health & Safety Add About CR Law Our People Services Agribusiness & Rural Commercial Disputes & Litigation Local Government & Environment Personal & Property - Agribusiness & Rural - Commercial - Disputes & Litigation - Local Government & Environment - Personal & Property Agribusiness & Rural Agribusiness & Rural Add Employment Add Natural & Built Environment Add Health & Safety Add Commercial Commercial Add Mergers & Acquisitions Add Agribusiness & Rural Add Health & Safety Add Franchising Add Governance Add Commercial Property Add Restructuring & Insolvency Add Employment Add Immigration Add Overseas Investment Add Commercial Dispute Resolution Add Disputes & Litigation General Litigation Add Regulatory Add Employment Add Relationship Property Add Local Government & Environment Natural & Built Environment Add Litigation Add Regulatory Add Local Government Add Employment Add Health & Safety Add Personal & Property Estate Planning & Administration Add Residential Property Add Relationship Property Add Immigration Add Personal Affairs Add Trusts Add Subdivision Add Notary Public Add law@crlaw.co.nz 0800 1 CR LAW (0800 127 529) Let's Talk Let's Talk

Sarah Casey is a legal professional at CR Law supporting clients with quality legal services in Palmerston North and the Manawatū. Relevant Experience & Recent Major Projects Sarah Casey Solicitor DDI M E L 06 222 3774 scasey@crlaw.co.nz Experience Expertise Legal Secretaries Expertise Legal Secretaries - Interested In Joining Our Team? We are always looking for the best and brightest minds to expand our team. If that sounds like you, let’s talk. Contact Now > Our People > Sarah Casey Home Menu Close Agribusiness & Rural Add Employment Add Natural & Built Environment Add Health & Safety Add About CR Law Our People Services Agribusiness & Rural Commercial Disputes & Litigation Local Government & Environment Personal & Property - Agribusiness & Rural - Commercial - Disputes & Litigation - Local Government & Environment - Personal & Property Agribusiness & Rural Agribusiness & Rural Add Employment Add Natural & Built Environment Add Health & Safety Add Commercial Commercial Add Mergers & Acquisitions Add Agribusiness & Rural Add Health & Safety Add Franchising Add Governance Add Commercial Property Add Restructuring & Insolvency Add Employment Add Immigration Add Overseas Investment Add Commercial Dispute Resolution Add Disputes & Litigation General Litigation Add Regulatory Add Employment Add Relationship Property Add Local Government & Environment Natural & Built Environment Add Litigation Add Regulatory Add Local Government Add Employment Add Health & Safety Add Personal & Property Estate Planning & Administration Add Residential Property Add Relationship Property Add Immigration Add Personal Affairs Add Trusts Add Subdivision Add Notary Public Add law@crlaw.co.nz 0800 1 CR LAW (0800 127 529) Let's Talk Let's Talk

Sheree Merritt is a Trusts Specialist and Registered Legal Executive at CR Law specialising in trust administration in Palmerston North. Relevant Experience & Recent Major Projects Sheree Merritt Trusts Specialist/Registered Legal Executive DDI M E L 06 241 8174 smerritt@crlaw.co.nz Experience Expertise Estate Planning & Administration Personal Affairs Trusts Legal Secretaries Expertise Estate Planning & Administration Personal Affairs Trusts Legal Secretaries - Interested In Joining Our Team? We are always looking for the best and brightest minds to expand our team. If that sounds like you, let’s talk. Contact Now > Our People > Sheree Merritt Home Menu Close Agribusiness & Rural Add Employment Add Natural & Built Environment Add Health & Safety Add About CR Law Our People Services Agribusiness & Rural Commercial Disputes & Litigation Local Government & Environment Personal & Property - Agribusiness & Rural - Commercial - Disputes & Litigation - Local Government & Environment - Personal & Property Agribusiness & Rural Agribusiness & Rural Add Employment Add Natural & Built Environment Add Health & Safety Add Commercial Commercial Add Mergers & Acquisitions Add Agribusiness & Rural Add Health & Safety Add Franchising Add Governance Add Commercial Property Add Restructuring & Insolvency Add Employment Add Immigration Add Overseas Investment Add Commercial Dispute Resolution Add Disputes & Litigation General Litigation Add Regulatory Add Employment Add Relationship Property Add Local Government & Environment Natural & Built Environment Add Litigation Add Regulatory Add Local Government Add Employment Add Health & Safety Add Personal & Property Estate Planning & Administration Add Residential Property Add Relationship Property Add Immigration Add Personal Affairs Add Trusts Add Subdivision Add Notary Public Add law@crlaw.co.nz 0800 1 CR LAW (0800 127 529) Let's Talk Let's Talk

Millie Morgan is a lawyer at CR Law providing expert legal advice and services to clients in Palmerston North and Manawatū. Relevant Experience & Recent Major Projects Millie Morgan Senior Solicitor DDI M E L 06 241 8405 mmorgan@crlaw.co.nz Experience Expertise Agribusiness & Rural Legal Secretaries Expertise Agribusiness & Rural Legal Secretaries - Interested In Joining Our Team? We are always looking for the best and brightest minds to expand our team. If that sounds like you, let’s talk. Contact Now > Our People > Millie Morgan Home Menu Close Agribusiness & Rural Add Employment Add Natural & Built Environment Add Health & Safety Add About CR Law Our People Services Agribusiness & Rural Commercial Disputes & Litigation Local Government & Environment Personal & Property - Agribusiness & Rural - Commercial - Disputes & Litigation - Local Government & Environment - Personal & Property Agribusiness & Rural Agribusiness & Rural Add Employment Add Natural & Built Environment Add Health & Safety Add Commercial Commercial Add Mergers & Acquisitions Add Agribusiness & Rural Add Health & Safety Add Franchising Add Governance Add Commercial Property Add Restructuring & Insolvency Add Employment Add Immigration Add Overseas Investment Add Commercial Dispute Resolution Add Disputes & Litigation General Litigation Add Regulatory Add Employment Add Relationship Property Add Local Government & Environment Natural & Built Environment Add Litigation Add Regulatory Add Local Government Add Employment Add Health & Safety Add Personal & Property Estate Planning & Administration Add Residential Property Add Relationship Property Add Immigration Add Personal Affairs Add Trusts Add Subdivision Add Notary Public Add law@crlaw.co.nz 0800 1 CR LAW (0800 127 529) Let's Talk Let's Talk

CR Law's client service agreement outlines our commitment to providing excellent legal services and our terms of engagement with clients. - Client Service Agreement Welcome to CR Law We are pleased to assist you. These terms and conditions of business together with our engagement letter or the covering email to which this is attached (as applicable) constitutes the basis upon which we agree to provide you with professional legal services (Client Service Agreement). Please read this document carefully. The engagement letter or the covering email (as applicable) prevails to extent of any inconsistency with these terms and conditions. “CR Law” or “We” means the law partnership trading as CR Law and as Cooper Rapley and includes partners, employed lawyers and staff. You are our client 1. Our letter of engagement or the covering email to which these terms of business are attached (as applicable), sets out the scope of our representation and identifies you as our sole client. We do not represent any other persons or entities, including your parent, subsidiaries and affiliates, unless named in the engagement letter. Our advice and work is provided solely for your benefit and relates only to the matters set out in the engagement letter. Group entities 2. The Client Service Agreement describes the basis on which you engage us either on your own behalf or on behalf of any companies, organisations or entities that you control. Acting for more than one of you 3. If we are acting for more than one person or entity on your matters, you agree that we can accept instructions from any of you, unless agreed otherwise. 4. We may terminate the Client Service Agreement where, in our opinion, there is or may be a conflict of interest between any of you, or if we would otherwise be obliged to act in a manner contrary to the interests of one of you. 5. By entering into the Client Service Agreement, you each agree to immediately notify us if there is any dispute or a conflict of interest which arises between you while we act for you. 6. Your liability to us under our Client Service Agreement is joint and several. You may request us to apportion any invoice between you, but this will not affect your joint and several liability to us. If you are a trustee 7. We do not act for, nor are we liable to, any beneficiaries of any trust. 8. By instructing us, you confirm that you have full power and authority to enter into the Client Service Agreement and to instruct us in your matters on an ongoing basis from the date you instruct us, until the file is closed. What CR Law promises you 9. CR Law’s first duty is to uphold the rule of law. Our lawyers owe overriding duties to New Zealand Courts. 10. CR Law promises you to: act competently, in a timely way, and in accordance with instructions received and arrangements made; protect and promote your interests and act for you free from compromising influences or loyalties; discuss with you your objectives and how they can best be achieved; provide you with information about the work to be done, who will do it and the way the services will be provided; charge you a fee that is fair and reasonable and let you know how and when you will be billed; give you clear information and advice; protect your privacy and ensure appropriate confidentiality; treat you fairly, respectfully and without discrimination; keep you informed about the work being done and advise you when it is completed; and let you know how to make a complaint and deal with any complaint promptly and fairly. 11. CR Law is not qualified to give you investment advice. You should get that advice from a qualified financial advisor. Whether or not a transaction meets your financial objectives or not is a matter for you to decide and CR Law does not offer advice on the financial wisdom of a transaction or whether it meets your financial objectives. Unless tax advice is expressly offered any tax implications of any transaction must be determined by you in consultation with your accountant. 12. CR Law has procedures in place to identify and respond to conflicts of interest. If a conflict of interest arises we will advise you of this and follow the requirements and procedures set out in the Law Society’s Rules of Conduct and Client Care for Lawyers. 13. CR Law holds professional indemnity insurance that meets or exceeds the minimum standards specified by the New Zealand Law Society under the Lawyers and Conveyancers Act (Conveyancers Registration and Practice) Regulations 2008. 14. CR Law maintains a procedure for handling any complaints by clients, designed to ensure that a complaint is dealt with promptly and fairly. If you have a complaint about our services or charges, you may refer your complaint to the person in our firm who has overall responsibility for your work. If you do not wish to refer your complaint to that person, or you are not satisfied with that person’s response to your complaint, you may refer your complaint to the Practice Manager. The Practice Manager may be contacted as follows by: letter; email at law@crlaw.co.nz ; telephoning at (06) 353 5210 . The Law Society also maintains a complaints service and you are able to make a complaint to that service. To do so you should contact: The Lawyers Complaints Service Telephone: 0800 261 801 Email: complaints@lawsociety.org.nz Website: www.lawsociety.org.nz/for-the-community/lawyers-complaints-service/concerns-form Fees, expenses and disbursements 15. CR Law will charge fair and reasonable fee calculated based on a range of factors approved by the New Zealand Law Society. These factors are, the: time and labour expended; skill, specialised knowledge and responsibility required; importance of the matter and the result achieved; urgency; complexity or novelty of the questions involved; experience, reputation and ability of the lawyer requested by the client; reasonable costs of running a practice; and fee customarily charged in the locality for a similar level of service. All these factors will be considered in setting a fair and reasonable fee for our legal services. In relation to the first factor, time will be recorded on a time expended basis. You are entitled to request an estimate of our fees and charge out rates. We charge a sundry fee of 2.5% of fees to cover office expenses. AML costs incurred will be charged separately. 16. In providing services we may incur disbursements or have to make payments to third parties on your behalf. Examples are Court filing fees, Landonline charges, registration charges or accommodation and travel expenses. These will be included in our invoice to you when the expense is incurred. You authorise us to incur these disbursements without seeking your prior approval. We may require an advance payment for the disbursements or expenses which we will be incurring on your behalf. 17. Other than transactional matters where the fees and expenses are payable on settlement date, our accounts are payable within 14 days following the date of the invoice. We may require an advance payment of our anticipated fees, or to provide security for our fees and expenses. For longer term matters, interim invoices will be rendered every three months. Interest may be charged on any amount which is more than 1 month overdue. Interest will be calculated at the rate of 15% per annum calculated daily. If any account is not paid on time we may decide not to carry out further work or incur further disbursements. If we hold your money in our trust account and we have rendered an invoice to you, you irrevocably direct that we may deduct our fees and disbursements from the money held in our trust account. Acceptable methods of payment are: Direct Credit (this is the preferred method of payment); Cash/Eftpos payments; and Credit cards (Master Card or Visa only are accepted). 18. If you are in default of payment and recovery action is commenced, you will be required to pay all costs and expenses if recovery action is necessary to recover from you, any overdue amount. GST is payable by you on our fees and charges including late payment interest. Electronic Communications 19. By entering into this Client Service Agreement, you: • consent to CR Law communicating with you or on your behalf using electronic means including the issue of this Client Service Agreement, invoices and any subsequent engagement letters; and release CR Law from liability for any loss you may incur if an electronic communication is intercepted, corrupted, delayed, not received, copied or viewed by someone other than the intended recipient, or if a document that we prepare on your behalf and send to you electronically is altered by you without our prior written authority. 20. If you ask CR Law to give you a copy of a document by email, on a disk or in another electronic form, then: • CR Law does not warrant that the email, disk or other form of communication will be virus or defect free; CR Law will not be responsible for any loss or damage sustained by the computer systems that read the email, disk or other form of communication; and you must take precautions to ensure that the email, disk or other form of communication does not cause any loss or damage. Privacy and AML 21. Our dealings with your information are subject to our professional duty of confidentiality. 22. In the course of acting for you we may request personal information from you or you may provide it to us in connection with our services. 23. We will handle all personal information about you, your employees, agents, contractors or other individuals according to the Information Privacy Principles under the Privacy Act 2020. 24. You consent to us processing such personal information for the purposes of providing you with legal services, replying to your queries, verifying your identify, preparing marketing material and all other legitimate business purposes. 25. Where we process personal information in acting on any matter for you we will ensure that appropriate technical and organisational measures are taken against unlawful processing of such personal information. 26. You consent to us sharing information about you and your matters with third parties we appoint on your behalf in the course of acting for you. We will do so confidentially and in a manner that preserves your privilege and the confidentiality of that information in accordance with all applicable law. 27. From time to time we are asked for information about our experience, including our clients and the matters we handle. To the extent permitted by law, you consent to our public disclosure that you are a client of CR Law and a general description of our work for you. 28. Anti-money laundering, anti-terrorism and similar laws require us to carry out due diligence on our clients, including verifying their identity, and reviewing that due diligence on an on-going basis. These rules and laws may apply to you and any individuals who instruct us on your behalf. You acknowledge that we may not be able to represent you until we have all the information we need for these purposes. 29. If required by law, we will report to a regulatory authority our knowledge or suspicion that certain criminal offences have been committed, regardless of whether you as our client or a third party committed the offence. In these circumstances, we may not be able to discuss these reports with you because of restrictions the law imposes on us and we may have to stop acting for you. You agree that we are not responsible for any adverse consequences you may suffer as a result of our compliance with these laws. 30. Our Privacy Policy forms part of these terms. It may be viewed on our website or a copy can be provided on request. The limits of our liability to you 31. CR Law’s financial liability to you arising out of the services we provide you is limited. 32. CR Law is not liable to you for any loss whatever or however it arises from investment losses. 33. CR Law is not liable to you for any claim whatever and however caused if you do not notify us of a potential claim within 12 months of you becoming aware of the circumstances giving rise to the claim. 34. CR Law is not liable for any loss, expenses, costs or damages whatever and however it arises for any act or omission in relation to any matter conducted on your behalf, or otherwise for an amount exceeding $1,000,000, or the sum specified in the scale below, whichever is the lesser: 35. All claims arising from the same act or omission must be treated as a single claim to which the limitation sum applies and must in no circumstances whatever and however exceed CR Law’s insurance cover. 36. If you make a claim in any jurisdiction that exceeds the limitation amount in this clause or outside the time limits in this clause, then you must pay CR Law’s or any present or past partner’s actual and reasonable legal costs in defending that claim whether or not the final outcome results in an award less than the limitation sum. 37. The Lawyers’ Fidelity Fund administered by the New Zealand Law Society gives you some protection against theft of your money, up to NZ$100,000.00, if it is held by us, in our Trust Account or (subject to the qualification below) in an interest bearing deposit account (either on call or for a fixed term). That protection will not apply where you have instructed us to invest your money in an investment that is excluded from cover by the Lawyers’ Fidelity Fund (such as the purchase of shares on a stock exchange, the deposit of funds for investment purposes or the purchase of an annuity). (a) $300,000, if the total fee charged for the matter is equal to or less than $5,000: or (b) $400,000, if the total fee charged for the matter is greater than $5,000, and less than or equal to $30,000. General matters 38. CR Law may suspend (temporarily stop) work on your file if you have not: paid our invoices on time; given us information that we have asked for; and done something that we have asked you to do. 39. Although you may expect to be reimbursed by a third party for our fees and expenses, and although our invoices may at your request or with your approval be directed to a third party, nevertheless you remain responsible for payment to us if the third party fails to pay us. 40. You authorise us (without further reference to you) to destroy all files and documents for this matter (other than any documents that we hold in safe custody for you) seven (7) years after our engagement ends or earlier if we have converted those files and documents to an electronic format. At our option instead of storing information we may return it to you. 41. These terms apply to any current service and also to any future service CR Law provides you. 42. Provision of good legal advice is based on good communication. Good communication is our joint obligation. You will: (a) clearly identify the issues, concerns and objectives you have; (b) provide us with timely instructions; (c) not withhold information that may affect the advice we may give; (d) be available to respond to queries; and (e) co-operate in any procedures required to be completed under New Zealand law.

Read CR Law's privacy policy. Learn how we collect, use, and protect your personal information when using our legal services and website. - Privacy Policy CR Law (Cooper Rapley Lawyers) (CR Law, our, we, us ) is committed to protecting your privacy in accordance with applicable New Zealand privacy laws. The purpose of this privacy policy is to explain how we may collect, store, use and disclose any personal information that you provide to us in accordance with the provisions of and the principles set out in the Privacy Act 2020. Personal information Personal information is information about an identifiable individual and includes an individual’s name, address, email address, and telephone numbers. We may collect information about you whenever you or the entity you are representing interact with us, for example when you visit our website or if you instruct us to provide legal services. The information we collect and hold may include any of the following: information to enable us to verify your identity; information to enable us to comply with our obligations under anti-money laundering and countering financing of terrorism laws; your contact information; your job title and employer; any interactions you have with us (this includes date and time of contact, and relevant emails and documents); other personal information we require from, or about, you to provide the advice that has been requested. This may be in the context of advice you have asked for, or that a third party has asked for (for example, your employer, if we are acting for your employer). CR Law may store personal information collected in any format and at any of our offices. CR Law may also outsource its data storage to an independent service contractor. Use of Personal Information Personal information we collect and hold may be used: to provide legal services; to reply to your queries; to verify your identity or perform client due diligence; for dealing with conflicts; to comply with our legal obligations (such as under anti-money laundering and countering finance of terrorism laws); for specific events or purposes we inform you about and you authorise, including invitations to functions or seminars; or for internal business purposes such as invoicing and receipting, making payments to you or on your behalf and debt recovery (which may involve disclosing information to debt collectors). Disclosures We may need to disclose personal information to third parties (including other entities or individuals who assist us in providing services or who perform functions on our behalf, such as hosting and data storage providers), including in the course of providing legal services. We will disclose personal information if it is required by law (including the laws of any foreign jurisdiction) or by the Law Society’s Rules of Professional Conduct, or if authorised by you or the entity you are representing. This includes disclosure to courts or tribunals, or regulatory or government agencies. Access to information You have the right to access, and to request correction of, your personal information. If you have any questions about this Privacy Policy or requests relating to your personal information, please contact us at law@crlaw.co.nz . Updates to this policy We reserve the right to update this privacy policy from time to time. Any change we make applies from the date the updated privacy policy is posted on our website.